Zonal Collections Manager

Job Role:

Formulate strategy for the Collections function in the region across all products
Participate in business reviews conducted for Collection on a periodic basis and recommend for course correction wherever required
Develop detailed plans for collections function including overall cost, manpower requirements, geographic spread, etc. and present to the CEO for approval
Develop plans for managing collections within defined bounce buckets and ensure there are contingency plans for emergent situations

National Collections Manager

Job Role:

Lead and organize collections for the organisation to deliver sustainable profit by maximizing collections and recovery through different channels; Provide support and guidance in collections related matters to the team/ collection’s agencies/ partners; Develop robust processes & models to drive high collections across multiple defined buckets for minimizing losses and maximizing recovery from delinquent customers.

Job Role:

Support tactical and strategic projects with analytical input to aid organization take data backed decisions.
Conceptualize reports to track key business metrics and work with technology team to develop the dashboards
Should be able to engage successfully across multiple projects in a fast-paced environment.

Job Role:

Conceptualize and lead data driven projects to support the collections business unit.
Perform regular analysis on all productivity metrics and recommend improvements on operations and strategic interventions to drive overall collection efficiencies.
Coordinate with team members to resolve all collection issues & manage large amounts of data for providing insights to business.

Job Role:

Job Role:

To manage the portfolio of the assigned geography.
Follow up with delinquent cases personally, along with collection manager, along with collection agencies team & ensure resolution of the cases.
Recruit collection agencies, repossession agencies, valuation agencies as on where required.
Recruit advocate as on where required.