Job category: Collections

Job Role:

  • Formulate strategy for the Collections function in the region across all products
  • Participate in business reviews conducted for Collection on a periodic basis and recommend for course correction wherever required
  • Develop detailed plans for collections function including overall cost, manpower requirements, geographic spread, etc. and present to the CEO for approval
  • Develop plans for managing collections within defined bounce buckets and ensure there are contingency plans for emergent situations

Job Role:

  • Lead and organize collections for the organisation to deliver sustainable profit by maximizing collections and recovery through different channels; Provide support and guidance in collections related matters to the team/ collection’s agencies/ partners; Develop robust processes & models to drive high collections across multiple defined buckets for minimizing losses and maximizing recovery from delinquent customers.

Job Role:

  • Conceptualize and lead data driven projects to support the collections business unit.
  • Perform regular analysis on all productivity metrics and recommend improvements on operations and strategic interventions to drive overall collection efficiencies.
  • Coordinate with team members to resolve all collection issues & manage large amounts of data for providing insights to business.
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