Job category: Collections

Associate Director – Collection Analytics

Job Role:

Conceptualize and lead data driven projects to support the collections business unit.
Perform regular analysis on all productivity metrics and recommend improvements on operations and strategic interventions to drive overall collection efficiencies.
Coordinate with team members to resolve all collection issues & manage large amounts of data for providing insights to business.

Director – Tele Collections and Strategy

Job Role:

Review and approve the strategy matrix to be followed for collections pool.
Optimize the collection efforts to achieve / exceed Credit Plans.
Interact with Credit on portfolio trends and share reads.
Prepare forecasting models for delinquent accounts in coming months.

AM/DM – Collection

Job Role:

To manage the portfolio of the assigned geography.
Follow up with delinquent cases personally, along with collection manager, along with collection agencies team & ensure resolution of the cases.
Recruit collection agencies, repossession agencies, valuation agencies as on where required.
Recruit advocate as on where required.

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