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About the Role

At Lendingkart we are scouting for individuals who will be building, planning and implementing the overall collections strategy. If you want to start small, impact large – this is the place for you.

Some high level things you would own but not limited to:

  • You will  manage the portfolio of the assigned geography.

  • You will follow up with delinquent cases personally, along with the collection manager, along with the collection agencies team & ensure resolution of the cases.

  • You will be part of Recovery on high value NPA – write-off cases. Also, responsible to collect & resolve the Current bounce, 1-30, 31-60 & 61-90 cases. Must focus on collecting late payment & other charges.

  • You will recruit collection agencies, repossession agencies, valuation agencies as on where required.

  • You will recruit advocate as required.

  • You will  have collection & legal knowledge of secured & unsecured business.

  • You will have relevant legal knowledge to use the same recovery & collection tool.

  • You will have proper MIS & account management knowledge.

  • You will be open to operate from home & without the presence of an office.

  • You will be excellent in written & oral communication skills.

  • You will have the ability to interact with the senior management team in case of requirement.

  • You will have ability to understand statement of account, repayment schedule & foreclosure of

the loan accounts.

  • You will be an efficient leader, must believe the spirit of teamwork, must maintain the decorum of the office, must follow the reporting hierarchy, must follow the entire laid down policy & Process of collection.

About the Role

At Lendingkart we are scouting for individuals who will be building, planning and implementing the overall collections strategy. If you want to start small, impact large – this is the place for you.

Some high level things you would own but not limited to:

  • You will  manage the portfolio of the assigned geography.

  • You will follow up with delinquent cases personally, along with the collection manager, along with the collection agencies team & ensure resolution of the cases.

  • You will be part of Recovery on high value NPA – write-off cases. Also, responsible to collect & resolve the Current bounce, 1-30, 31-60 & 61-90 cases. Must focus on collecting late payment & other charges.

  • You will recruit collection agencies, repossession agencies, valuation agencies as on where required.

  • You will recruit advocate as required.

  • You will  have collection & legal knowledge of secured & unsecured business.

  • You will have relevant legal knowledge to use the same recovery & collection tool.

  • You will have proper MIS & account management knowledge.

  • You will be open to operate from home & without the presence of an office.

  • You will be excellent in written & oral communication skills.

  • You will have the ability to interact with the senior management team in case of requirement.

  • You will have ability to understand statement of account, repayment schedule & foreclosure of

the loan accounts.

  • You will be an efficient leader, must believe the spirit of teamwork, must maintain the decorum of the office, must follow the reporting hierarchy, must follow the entire laid down policy & Process of collection.

 

  1. Monitor and manage the accounts receivable portfolio to ensure timely collection of outstanding debts.
  2. Contact clients via phone, email, and mail to follow up on overdue payments and negotiate repayment plans.
  3. Investigate and resolve discrepancies or disputes related to billing or payment issues.
  4. Maintain accurate and up-to-date records of all collection activities, including communication logs and payment arrangements.
  5. Analyze delinquent accounts and implement appropriate collection strategies to minimize bad debt losses.

Some high level things you would own but not limited to:

  • To Manage the collections & recovery portfolio of the assigned Zone.

  • Follow Up with delinquent cases personally along with the assigned Area collection manager, collection manager, inhouse staff, offroll staff and  agencies.

  • Reviewing the delinquent list with the ACM, collection manager and  agencies/vendors regularly.

  • Negotiating suitable payment plans and maintaining payment records of his assigned state.

  • Recruit ACM, collection managers & collection agencies at assigned locations.

  • Must possess excellent knowledge on the recovery and legal process.

  • Open to operate from an agency office without the presence of an office.

  • Open to traveling all around the assigned locations.

  • Must have knowledge of local markets and areas to operate smoothly.

  • Responsible for achieving the assigned daily/monthly/quarterly /yearly targets.

  • Gather and update all relevant MIS for reporting to the supervisors.

  • Ensuring adherence to the collection processes and policies

Some high level things you would own but not limited to:

  • Managing the compliance risk and providing support to the Senior Management to ensure compliance

  • Assessing the compliance risks faced by the business and to ensure that the co., appropriately manages those risks.

  • Disseminating regulations to business and support function and provide ongoing advisory services to ensure that the co.operates in accordance with all regulatory and legal requirements.

  • Overseeing and monitoring the implementation of the compliance program

  • Correspondence with the regulators RBI, AML regulator etc.

  • Provide compliance opinions to the users on applicability of regulatory laws in relation to activities of the co.

  • Preparing and presenting clear and concise compliance reports to the management

  • Promoting a compliance culture.

  • Providing guidance, advice, and/or training and educational programs, to improve business’ understanding of related laws and regulatory requirements.

  • Perform regular and comprehensive compliance reviews

  • Review and regular update of policies and procedures in view of new regulations including compliance manuals

  • Ability and willingness to single-handedly conduct all compliance related functions.

  • To obtain approvals / licenses / certifications from regulatory bodies such as RBI’s approval for new product offering wherever needed.

  • To ensure legal / compliance diligence for new customers/ vendors on boarding: KYC, Intelligence checks and AML verifications.

 

What you would possess already:

  • Extensive experience (typically 10 – 12 years) in compliance, regulatory affairs, or a related field, with a proven track record of managing compliance programs within a similar industry.

  • Regulatory Knowledge: Thorough understanding of relevant laws, regulations (e.g. RBI, IRDAI, FIU-IND, DPDPA, IT etc),, and industry standards (e.g., GDPR, SOX, FCPA) applicable to the company’s operations.

  • Analytical Skills: Strong analytical and problem-solving skills to assess risks, develop strategies, and implement solutions effectively.

  • Communication and Leadership: Excellent communication, leadership, and interpersonal skills to effectively collaborate with various stakeholders, influence change, and lead a compliance team.

  • Ethical Integrity: High ethical standards and integrity, critical for maintaining compliance and fostering a culture of ethical behavior within the organization.

This role is crucial in safeguarding the company’s reputation and ensuring ethical practices throughout the organization.

 

About the Role:

  • Good Communication in Hindi,English
  • Purely sales guy in finance sector
  • Understand the entire Loan process journey
  • Field Visit Mandatory
  • Good Negotiation skills
  • Basic knowledge of Excel
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