Explore Job Openings

Manager – Legal Collections

Job Purpose

The Legal Manager will be responsible for managing and driving the execution of legal

recovery matters across the South region, with a strong focus on Section 138 of the

Negotiable Instruments Act, 1881 and SARFAESI-related matters. The role requires a senior

legal professional with hands-on experience in litigation management, coordination with

external counsels, and effective handling of court proceedings across multiple jurisdictions

in South India.

The incumbent will act as a key legal support resource for the recovery function, ensuring

timely legal action, effective case management, and strong representation of the company’s interests in civil and criminal recovery matters.


Key Responsibilities :

  • Manage end-to-end execution of Section 138 NI Act cases filed across various courts in India, with a special focus on the South region.
  • Handle SARFAESI matters, including notices, possession proceedings, auction-related actions, and borrower challenges.
  • Coordinate with recovery managers and internal stakeholders for legal action in stressed and delinquent accounts.
  • Ensure timely filing, follow-up, and monitoring of recovery-related litigation.
  • Legal Strategy and Case Handling
  • Evaluate legal risks and provide practical legal advice on recovery and enforcement matters.
  • Support in drafting, vetting, and reviewing legal notices, replies, pleadings, and court documents.
  • Oversee litigation strategy for high-value, critical, and contested cases.
  • Assist in defending challenges raised by borrowers, guarantors, and third parties against legal recovery actions.
  • Court and Counsel Management
  • Represent the company in court proceedings, as required, and coordinate closely with external advocates and law firms.
  • Identify and onboard suitable local counsels and law firms across South India.
  • Negotiate and finalize fee structures in line with company policy.
  • Conduct regular case reviews, briefing sessions, and progress discussions with advocates and senior counsels.
  • Ensure counsel deliverables are met within timelines and in the best interest of the company.
  • Regional Execution and Coordination
  • Utilize strong geographical knowledge of South India to manage litigation efficiently across multiple states and courts.
  • Build and maintain strong professional relationships with local legal ecosystem partners for smooth execution of matters.
  • Provide on-ground legal support in coordination with recovery teams for possession,
  • settlement, enforcement, and auction-related actions.
  • Maintain accurate status updates of all legal and recovery matters.
  • Track important dates, hearings, and developments in a structured manner.
  • Prepare and share periodic reports on case progress, pending matters, and critical issues.
  • Ensure proper documentation and record management of all litigation files.

Required Skills and Competencies

  • Strong hands-on experience in Section 138 NI Act and SARFAESI litigation.
  • Excellent litigation handling skills, especially in recovery and enforcement matters.
  • Good knowledge of court procedures, documentation, and legal compliance.
  • Strong communication, negotiation, and coordination skills.
  • Ability to work independently and manage multiple matters across locations.
  • Strong network with local advocates and law firms in South India.
  • Sound understanding of regional legal processes and practical execution on the ground.

Qualification and Experience

  • LL.B. from a recognized university; LL.M. preferred.
  • Minimum 5–10 years of relevant experience in banking, NBFC, recovery litigation, or financial services legal work.
  • Prior experience in managing Sec 138 and SARFAESI matters across South India is highly preferred.
  • Experience in handling court appearances, counsel coordination, and recovery execution matters will be an advantage.

Deputy Manager – Credit

About the Role

 

As the Deputy Manager Credit for LendingKart, you
will play a crucial role in managing and overseeing the credit operations and
processes of the organization. You will be responsible for assessing the
creditworthiness of individuals and businesses, evaluating loan applications,
managing credit risk, and ensuring compliance with relevant regulations and
internal policies. You will work closely with the Credit Manager and other
cross-functional teams to optimize credit operations and contribute to the
overall growth and success of the company.

Some high level things you would own but not limited to:

  • You
    will evaluate creditworthiness of loan applicants through analysis of
    financial statements, credit scores, payment history, and other relevant
    factors.

  • You
    will make informed decisions on loan applications based on the company’s
    credit policies and risk tolerance.

  • You
    will conduct thorough credit risk analysis to identify potential risks and
    develop risk mitigation strategies – Credit Assessment and Decision Making

  • You
    will oversee the end-to-end credit operations process, including loan
    application processing, documentation, and disbursement.

  • You
    will collaborate with internal teams such as Sales, Underwriting, and
    Collections to ensure smooth and efficient credit operations.

  • You
    will develop and implement credit policies, procedures, and guidelines to
    enhance efficiency and maintain compliance – Credit Operations Management.

  • You
    will monitor and manage the credit portfolio to identify early warning
    signs, trends, and potential areas of concern.

  • You
    will perform periodic portfolio analysis to assess the performance of
    loans, identify patterns, and make recommendations for portfolio
    optimization.

  • You
    will utilize data and analytics to generate insights and develop
    strategies for minimizing credit risk and improving portfolio quality –
    Portfolio Monitoring and Analysis.

  • You
    will stay updated on relevant regulations, guidelines, and industry best
    practices related to credit and lending.

  • You
    will ensure compliance with regulatory requirements and internal policies
    in all credit-related activities.

  • You
    will collaborate with the Compliance and Legal teams to address any
    compliance issues and implement necessary controls – Compliance and
    Regulatory Adherence.

  • You
    will provide guidance, training, and mentoring to credit team members to
    enhance their skills and performance.

  • You
    will foster a collaborative and supportive work environment, promoting
    effective teamwork and knowledge sharing.

  • You
    will conduct performance evaluations, set performance goals, and provide
    regular feedback to team members – Team Management and Development

 

Deputy Manager – Credit

About the Role


As the Deputy Manager Credit for LendingKart, you will play a crucial role in managing and overseeing the credit operations and processes of the organization. You will be responsible for assessing the creditworthiness of individuals and businesses, evaluating loan applications, managing credit risk, and ensuring compliance with relevant regulations and internal policies. You will work closely with the Credit Manager and other cross-functional teams to optimize credit operations and contribute to the overall growth and success of the company.

Some high level things you would own but not limited to:

  • You will evaluate creditworthiness of loan applicants through analysis of financial statements, credit scores, payment history, and other relevant factors.

  • You will make informed decisions on loan applications based on the company’s credit policies and risk tolerance.

  • You will conduct thorough credit risk analysis to identify potential risks and develop risk mitigation strategies – Credit Assessment and Decision Making

  • You will oversee the end-to-end credit operations process, including loan application processing, documentation, and disbursement.

  • You will collaborate with internal teams such as Sales, Underwriting, and Collections to ensure smooth and efficient credit operations.

  • You will develop and implement credit policies, procedures, and guidelines to enhance efficiency and maintain compliance – Credit Operations Management.

  • You will monitor and manage the credit portfolio to identify early warning signs, trends, and potential areas of concern.

  • You will perform periodic portfolio analysis to assess the performance of loans, identify patterns, and make recommendations for portfolio optimization.

  • You will utilize data and analytics to generate insights and develop strategies for minimizing credit risk and improving portfolio quality – Portfolio Monitoring and Analysis.

  • You will stay updated on relevant regulations, guidelines, and industry best practices related to credit and lending.

  • You will ensure compliance with regulatory requirements and internal policies in all credit-related activities.

  • You will collaborate with the Compliance and Legal teams to address any compliance issues and implement necessary controls – Compliance and Regulatory Adherence.

  • You will provide guidance, training, and mentoring to credit team members to enhance their skills and performance.

  • You will foster a collaborative and supportive work environment, promoting effective teamwork and knowledge sharing.

  • You will conduct performance evaluations, set performance goals, and provide regular feedback to team members – Team Management and Development

Intern

About the Role:
As an Intern in the CEO’s Office, you will gain firsthand exposure to how a modern Non-Banking Financial Company (NBFC) is steered from the top. Working directly under the guidance of the Chief of Staff, you will play a key role in supporting the daily strategic and operational priorities of the executive leadership team. This is a high-visibility, fast-paced role ideal for individuals looking to understand corporate strategy, executive decision-making, and financial services operations. 
Key Responsibilities
  • Assist the Chief of Staff in managing and executing daily operational priorities for the CEO’s office. 
  •  Conduct quick-turnaround market research and data analysis on macro-economic trends, NBFC regulations, and competitive landscapes.
  • Help draft executive briefs, synthesize data, and design high-impact PowerPoint presentations for critical leadership and stakeholder meetings.
  • Monitor and track action items across various business verticals to ensure cross-functional alignment on executive mandates.
  • Attend key strategy discussions, document meeting minutes (MoM), and highlight actionable next steps. 

Executive – Verification

Some high level things you would own but not limited to:

  • Review
    and verify cases in line with internal KYC policies and risk-related
    checkpoints.

  • Process
    cases further for disbursement after due diligence and compliance checks.

  • Work
    across the complete Verification & FCU  including BSV, RCU, and
    other risk-related activities.

  • Ensure
    accuracy, compliance, and timely verification in accordance with company
    policy.

Requirements:

  • Strong
    knowledge of internal KYC policies .

  • Good
    understanding of internal systems and processes.

  • Prior
    experience in verification, related risk functions preferred.

  • Ability
    to work collaboratively with cross-functional teams.

 

Sales Manager

  • You will identify potential channel partners and evaluate their suitability based on company objectives and target market.

  • You will collaborate with partners to set and achieve sales targets, and provide ongoing support to help them meet their goals.

  • You will work closely with channel partners to develop and implement sales strategies that align with company goals.

  • You will assist channel partners in generating leads, closing deals, and maximizing revenue opportunities.

  • You will monitor market trends, competitor activities, and customer feedback to identify new business opportunities and make recommendations for product or service enhancements.

  • You will foster strong relationships with key stakeholders within channel partner organizations, including sales managers, account executives, and executives.

  • You will serve as the main point of contact for channel partners, addressing any queries, concerns, or escalations in a timely manner.

  • You will coordinate cross-functional collaboration between internal teams, such as marketing, product development, and customer support, to ensure channel partners receive the necessary resources and support.

  • You will track and analyze key performance metrics related to channel sales, including revenue, customer acquisition, and market penetration.

Area Collections Manager

Some high level things you would own but not limited to:
  • You will  manage the portfolio of the assigned geography.
  • Lead, mentor, and motivate a team of collections agents to achieve performance targets and objectives
  • You will follow up with delinquent cases personally, along with the collection manager, along with the collection agencies team & ensure resolution of the cases.
  • You will be part of on high value NPA – write-off cases. Also, responsible to collect & resolve the Current bounce, 1-30, 31-60 & 61-90 cases. Must focus on collecting late payment & other charges.
  • You will recruit collection agencies, repossession agencies, valuation agencies as required.
  • You will recruit advocates as required.
  • You will  have collection & legal knowledge of secured & unsecured business.
  • You will have relevant legal knowledge to use the same recovery & collection tool.
  • You will have proper MIS & account management knowledge.
  • You will be open to operate from home & without the presence of an office.
  • You will be excellent in written & oral communication skills.
  • You will have the ability to interact with the senior management team in case of requirement.
  • You will have ability to understand statement of account, repayment schedule & foreclosure of the loan accounts.
  • You will be an efficient leader, must believe in the spirit of teamwork, must maintain the decorum of the office, must follow the reporting hierarchy, must follow the entire laid down policy & Process of collection.
What you would possess already:
  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • Proven experience in collections management within the financial services industry, preferably in a fintech or banking environment.
  • Strong leadership abilities with a demonstrated ability to coach, mentor, and develop teams.
  • Excellent analytical skills with the ability to interpret data and trends to drive strategic decision-making.
  • Sound knowledge of regulatory requirements governing collections practice

Some high level things you would own
but not limited to :

●      Channel Strategy: Develop and
implement a comprehensive channel strategy for the Direct Sales Agent (DSA)
channel specializing in unsecured loans. Align the channel strategy with the
overall goals and objectives of the company. Identify target markets, customer
segments, and key performance indicators for the channel’s success.

●      Business Development: Drive
business growth by actively pursuing new business opportunities for unsecured
loans. Collaborate with the sales team to identify and convert potential leads
into successful partnerships. Stay updated on market trends, customer needs,
and competitor offerings to identify opportunities for innovation and
competitive advantage.

●      Partner Management: Build and
maintain strong relationships with DSA partners, including agents, brokers, and
independent financial advisors. Recruit and onboard new partners, ensuring they
are equipped with the necessary tools, training, and resources to promote and
sell unsecured loans effectively. Provide ongoing support, guidance, and
performance monitoring to maximize partner productivity and satisfaction.

●      Sales Enablement: Develop and
implement sales enablement strategies and initiatives to support the DSA
partners in promoting and selling unsecured loans. This includes providing
sales training, product knowledge resources, marketing materials, and sales support
tools. Collaborate with marketing and product teams to develop targeted
campaigns and promotions to drive sales.

●      Performance Management:
Monitor and analyze the channel’s performance in terms of sales targets, loan
portfolio quality, revenue generation, and customer satisfaction. Develop and
implement strategies to address any performance gaps and optimize results.
Conduct regular performance reviews with DSA partners, providing feedback,
coaching, and incentives to drive their performance and achieve business
objectives.

●      Compliance and Risk
Management: Ensure DSA partners adhere to regulatory and compliance standards
in the fintech industry. Develop and implement processes and controls to
mitigate operational and credit risks associated with unsecured loan sales.
Stay updated on relevant laws, regulations, and industry best practices to
ensure the channel operates within legal and ethical boundaries.

●      Collaboration: Collaborate
closely with cross-functional teams, including credit risk, operations, legal,
and marketing, to align strategies, share insights, and drive overall business
success. Foster a collaborative and cohesive working environment across
departments.

 

What you would possess already:

●      Bachelor’s degree in
business, finance, or a related field. A master’s degree is a plus.

●      Proven experience (10+ years)
in channel service management, preferably within the fintech or financial
services industry.

●      Strong understanding of
customer experience principles and best practices.

●      Excellent leadership and team
management skills, with the ability to motivate and inspire others.

●      Analytical mindset with the
ability to interpret data, generate insights, and make data-driven decisions.

●      Strong communication and
interpersonal skills, with the ability to collaborate effectively with
cross-functional teams.

●      Knowledge of fintech
products, services, and industry trends.

●      Familiarity with regulatory
requirements and compliance standards in the financial sector.

●      Proficiency in using customer
service software, CRM systems, and other relevant tools.

Sales Manager – DSA

About the Role :

As a Sales Manager in LendingKart, you will be responsible for developing and managing relationships with channel partners to drive business growth and achieve sales targets. You will act as a liaison between the company and its channel partners, ensuring effective communication, collaboration, and alignment of goals. Your role will involve identifying new channel opportunities, and supporting them throughout the sales process.

Some high level things you would own but not limited to:

  • Driving logins and disbursements through empannelled channel partners.
  • Adhering to policy guidelines while sourcing files.
  • Optimizing pricing and cross sell opportunities.
  • Ensuring no delinquency in early buckets.
  • Meeting clients pre and post disbursal.
  • Striving to achieve channel level KPIs.
  • Reducing TAT for login and disbursal.
  • You will identify potential channel partners and evaluate their suitability based on company objectives and target market.
  • You will collaborate with partners to set and achieve sales targets, and provide ongoing support to help them meet their goals.
  • You will work closely with channel partners to develop and implement sales strategies that align with company goals.
  • You will assist channel partners in generating leads, closing deals, and maximizing revenue opportunities.
  • You will monitor market trends, competitor activities, and customer feedback to identify new business opportunities and make recommendations for product or service enhancements.
  • You will foster strong relationships with key stakeholders within channel partner organizations, including sales managers, account executives, and executives.
  • You will serve as the main point of contact for channel partners, addressing any queries, concerns, or escalations in a timely manner.
  • You will coordinate cross-functional collaboration between internal teams, such as marketing, product development, and customer support, to ensure channel partners receive the necessary resources and support.
  • You will track and analyze key performance metrics related to channel sales, including revenue, customer acquisition, and market penetration.

Cluster Manager

About the Role :

We are looking for a highly skilled and motivated Cluster manager to lead our Direct Sales Agent (DSA) channel focused on unsecured loans within our fintech company. As the Cluster manager, you will be responsible for developing and executing the channel’s strategy, driving business growth, and managing relationships with our DSA partners. 

Some high level things you would own but not limited to:

  • Driving logins and disbursements through empannelled channel partners.
  • Regularly training the team to achieve KPIs.
  • Adhering to policy guidelines while sourcing files through RMs.
  • Optimizing pricing and cross sell opportunities.
  • Ensuring no delinquency in early buckets.
  • Ensuring RMs are meeting clients pre and post disbursal and going on joint visits on sample basis.
  • Striving to achieve channel level KPIs.
  • Reducing TAT for login and disbursal.
  • You will develop and implement channel service strategies aligned with the company’s goals and objectives. Identify opportunities to enhance customer experience, streamline processes, and drive efficiency across all channels – Channel Service Strategy.
  • You will define and enforce service standards to deliver a consistent and seamless customer experience across different channels. Monitor customer feedback, conduct surveys, and analyze data to identify areas for improvement and drive customer satisfaction – Customer Experience Management.
  • You will lead a team of channel service professionals, including managers and frontline staff. Provide guidance, coaching, and support to ensure team members have the necessary skills and knowledge to deliver exceptional service – Team Leadership.
  • You will collaborate with internal stakeholders, such as product managers, IT teams, marketing, and operations, to align channel service strategies with overall business objectives. Drive the integration of customer feedback into product and service enhancements – Cross-functional Collaboration.
  • You will establish key performance indicators (KPIs) and metrics to measure the effectiveness of channel service initiatives. Regularly monitor performance, analyze trends, and generate reports to identify opportunities for improvement – Performance Monitoring and Reporting.
  • You will stay abreast of industry trends and emerging technologies in the fintech sector. Identify and evaluate new tools, platforms, and processes that can enhance channel service delivery and customer experience – Technology and Innovation.
  • You will ensure channel service operations adhere to regulatory requirements, industry standards, and internal policies. Implement robust controls and procedures to mitigate operational and reputational risks – Compliance and Risk Management.
  • You will develop training programs to enhance the skills and knowledge of channel service teams. Provide ongoing coaching and mentorship to foster a culture of continuous learning and professional growth – Training and Development.

What you would possess already:

  • Bachelor’s degree in business, finance, or a related field. A master’s degree is a plus.
  • Proven experience (7 years) in channel service management, preferably within the fintech or financial services industry.
  • Strong understanding of customer experience principles and best practices.
  • Excellent leadership and team management skills, with the ability to motivate and inspire others.
  • Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Knowledge of fintech products, services, and industry trends.
  • Familiarity with regulatory requirements and compliance standards in the financial sector.
  • Proficiency in using customer service software, CRM systems, and other relevant tools.